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LTL Inside Delivery: Benefits and Considerations

June 30, 2023

Inside Delivery

What is inside delivery?


Inside Delivery refers to a shipping service where the carrier delivers a shipment beyond the typical delivery point, such as the loading dock or curbside, and transports it inside the recipient's facility or to a specified location within the premises. It involves moving the goods from the truck or delivery vehicle to a designated area within the consignee's building or specific room as requested. Unlike standard LTL deliveries that are made to the loading dock or curbside, Inside Delivery involves the transportation of goods further into the recipient's facility.


Inside Delivery is particularly useful when the consignee requires assistance with transporting the goods beyond the standard delivery point. Instead of leaving the items at the entrance or loading dock, the carrier takes responsibility for moving the shipment further into the facility. This service ensures that the consignee receives the goods at the desired location, saving time and effort on their part.


Inside Delivery may include additional services, such as carrying the items up or down stairs, navigating through narrow hallways, or using freight elevators to transport the goods to higher floors. It requires coordination between the carrier and the consignee to ensure a smooth delivery process.  This service is commonly utilized in various industries, including retail, healthcare, hospitality, and manufacturing, where the delivery destination may be inside large buildings or facilities with specific requirements for the placement of goods.


Overall, Inside Delivery offers convenience, reduces the risk of damage, and enhances the customer experience by ensuring that shipments are safely transported and placed inside the recipient's facility or designated area.

Inside Delivery

Benefits of LTL Inside Delivery:

  1. Convenience: LTL Inside Delivery offers convenience by saving time and effort for the consignee. The carrier assumes responsibility for moving the goods from the truck to the designated area within the recipient's premises. This eliminates the need for the consignee to handle the transportation of the goods and frees up their resources for other tasks.
  2. Reduced Risk of Damage: With Inside Delivery, the carrier takes on the responsibility of ensuring that the goods are safely transported and placed in the appropriate location within the consignee's facility. This helps minimize the risk of damage that may occur during manual handling, as the carrier's professionals are trained in proper lifting and handling techniques.
  3. Enhanced Customer Experience: Inside Delivery can contribute to a positive customer experience. By offering the added service of transporting goods inside the recipient's premises, businesses can differentiate themselves from competitors and provide a higher level of service to their customers. This can lead to increased customer satisfaction and loyalty.


Additional LTL Accessorial Charges:

While LTL Inside Delivery provides several advantages, it is essential for shippers to be aware that it often incurs additional charges due to the extra effort and resources required.


Here are some common factors that contribute to these charges:


  1. Distance and Accessibility: The distance the carrier needs to transport the goods inside the consignee's facility affects the cost. Longer distances or challenging accessibility, such as stairs or elevators, may lead to higher charges.
  2. Time and Labor: The additional time and labor involved in inside delivery contribute to the costs. Carriers may need to allocate more resources, including manpower and equipment, to execute this service effectively.
  3. Special Handling Requirements: If the shipment requires special handling, such as oversized or fragile items, additional charges may apply. These charges account for the carrier's expertise and care required during transportation.
  4. Notification and Appointment: Some carriers require advance notification or appointment scheduling for inside delivery. Failure to comply with these requirements may result in penalties or surcharges.


LTL Inside Delivery is a valuable service that offers convenience, minimizes the risk of damage, and enhances the customer experience by delivering goods inside the recipient's premises. While it comes with notable benefits, shippers must consider the associated additional charges. By understanding the factors that contribute to these charges, shippers can make informed decisions and effectively manage their shipping costs. Ultimately, LTL Inside Delivery is a valuable option for businesses seeking efficient and customer-centric shipping solutions.

TLI Insights


For the latest insights, tips and commentary surrounding the logistics industry, look no further. Shippers will find thoughts from the award-winning team at Translogistics covering everything related to your transportation processes and plans. If you have a question we are readily available at marketing@tli.email 

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