Freight Audit

Freight Invoice Audit

Gain full control over your transportation spend with TLI’s freight bill audit services. Our freight audit and payment solutions identify billing errors, duplicate charges, and rate discrepancies, ensuring you only pay accurate shipping costs. By streamlining this process, TLI helps businesses cut expenses, enhance visibility, and make smarter logistics decisions.

2023 Invoice Audit Numbers

freight auditing

$600k+

Annual Recovery

freight auditing

100k+

Shipments

Every shipment runs through our audit software - making sure you're always auditing.

Freight Invoice Audit

Invoice Audit Service

freight bill audit

How TLI Audit Works

Our audit experts dive into the audit for you:

1      Invoice is Flagged

After the shipment delivers, TLI will receive the invoice and automatically check if the quoted amount matches the invoice amount.

2      TLI Disputes Charge

If the charge is invalid, TLI will dispute with evidence for the carrier to correct the charges. If it is valid, then we will let you know why to help fix the issue.

3      Invoice Audited

You receive one consolidated bill at the end, with all your invoices audited. If business reviews are held for your account, your account manager will go over all your audited freight.

invoice audit

Transform your supply chain data into a competitive advantage with TLI, your trusted partner with 30 years of expertise across 53 industries. Our proven track record helps industry leaders like you unlock the full potential of their logistics operations.


Let us handle your freight bill auditing, automate GL & cost allocation, and eliminate carrier disputes while you focus on what matters most. Partner with TLI to turn your supply chain from a challenge into your strongest asset.

Lower Shipping Costs

ViewPoint provides a proprietary internal system and process for ensuring accurate and timely updates of shipments through delivery, even in the absence of EDI automatic updates.

Lower Administrative Costs

There are administrative costs involved with auditing freight - and your accounting team has higher priorities.  Our team of experts know the industry and what to look for. Our processes are automated and can help lower administrative costs.

Gain Valuable Insight

Helping to aid informative business decisions, key performance indicators can be pulled from auditing freight invoices. For example, learn how many reweighs specific facilities or vendors have throughout your invoices.

More TLI Services

Freight Services

Freight Claims

Our team handles filing your freight claims on your behalf to recover the costs for damaged or lost goods.

Mode Optimization

Each shipment is checked through our TMS system to ensure it's using the most cost-effective shipping method.

TMS System

Our ViewPoint TMS system streamlines logistics operations, reducing costs, and enhancing tracking visibility, all while enabling data-driven decision-making.

Common Accessorial Disputes

Accessorial Mode Type Accessorial Description
Delivery Appointment LTL Flat Fee Assessed when prior notification or appointment is required for delivery.
Residential Service LTL Flat Fee Assessed when delivering to a property or area zoned as residential.
Limited Access Service LTL Flat Fee Assessed when delivering to any commercial location where standard delivery can not happen. (Carrier discretion)
Pickup/Delivery Attempt Fee LTL Flat Fee Assessed when delivery or pick up is attempted and not successful due to shipper or consignee.
Reweigh LTL Rerated Fee Carrier inspects freight and finds variance in weight or dimensions. Calculated through new weight per contracts.
Reclassification LTL Rerated Fee Carrier reclassifies density-based shipment to correct classification per NMFC code.
Detention LTL, FTL Contracted Fee Driver is held up on site past given free time. Free time alloted is contracted and paid out by 15 minute increments typically.
Truck Order Not Used (TONU) FTL Flat Fee Cancelling truck after being dispatched for pickup or while on-site shipper.

Frequently Asked Questions

Below are some common questions we get on freight claims:

  • What is a Freight Invoice Auditing?

    The service is designed to reconcile invoices from freight carriers against what you were quoted at the time of booking. There are many accessorials or additional costs that might pop-up on invoices, this includes the most popular concerns of auditors such as reclasses and reweighs. It's imperative to hold carriers accountable for their charges!

  • How is Freight Bill Auditing Performed?

    TLI's freight invoice software automatically flags shipments for our accounting team to mitigate if the invoice does not match the quoted amount. Our team of experts audit each carrier invoice to ensure the charge is valid and will dispute reclassification, reweighs and other accessorial with the carrier if not. If the charge is valid, then our team requires the carrier to provide proof. If common valid-charges occur (such as detention fees), our team works together to mitigate these costs on the shipper's behalf.

  • What Does Freight Invoice Auditing Cost?

    If you route 100% of your freight through TLI, then the service is free. 




    If you'd like to add our freight invoice audit program on top of your current transportation relationships, then there will be an additional fee associated to each shipment ran through the system. For a detailed scope of work, reach out below.

    Proper shipping/receiving techniques can include learning how to receive damaged freight/properly notating freight, requesting additional insurance coverage, evaluating specific packaging for products, and partnering with a 3PL for expert advice on your key logistical problems.

Still have a Cargo Claim question?

Reach out to our experts!

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