Freight Invoice Auditing with MyFreightAudit

Auditing Freight Bills

What Does It Mean to “Audit” an Invoice?

Why Might the Freight Bill Be Incorrect?

Several factors can lead to incorrect charges. A typical freight charge consists of three main components:

• Linehaul: This is based on the zip-to-zip pairing, trailer space occupied, freight class, and density.
• Fuel Surcharge (FSC): A charge that fluctuates with fuel prices.
• Accessorials: Additional services like liftgate usage or residential delivery.

TLI addresses these potential issues with a comprehensive process:



1. Contract Management: We upload your contracts into our TMS. When you quote a shipment, we save the rate and compare it to the actual contract. If dynamic pricing contracts are in place, we save the quoted rate at booking and audit it against the invoice when it arrives.
2. Density Calculation: Our system’s automatic density calculator ensures correct freight class determination, preventing reclassification fees.
3. Invoice Verification: If we spot discrepancies in a carrier’s invoice, we address it on your behalf, providing the correct details before you’re billed. This also helps manage cash flow.
4. Root Cause Analysis: If issues with a specific carrier arise, we investigate and correct the underlying causes to avoid recurring problems.

For FSC, we use a floating scale in our contracts to prevent excessive profits or losses for carriers. If the FSC is incorrect, we handle the issue for you.
When it comes to accessorials, we analyze historical data to identify commonly used services and negotiate these charges down through customized contracts. If you're billed for a service you didn’t use, we’ll dispute it on your behalf.

Do All Carriers and Brokers Audit Their Invoices?

The simple answer is no. MyFreightAudit.com stands out because we take the time to thoroughly audit our customers’ invoices. Instead of simply approving invoices with price discrepancies, we ensure all charges are accurate and fair before sending the invoice to you. This detailed review means that any invoice you receive from TLI has already been carefully checked by our experts. If there is a legitimate difference between the quoted and invoiced prices, we’ll notify you of the discrepancy, explain the charge, and provide any relevant details. If you'd like to dispute the charge, it’s best to notify us promptly, as disputes are easier to resolve right after the shipment, rather than weeks or months later.