A Long-Standing Tradition of Service Excellence
At TLI, we have built our reputation on service. Since our founding in 1994, we’ve remained committed to one principle: exceptional customer service. We don’t just move freight; we treat every shipment with urgency and care. Our approach has led to long-term relationships with clients who trust us year after year. When you choose TLI, you choose a 3PL partner who is service-driven, honest, and dependable.
Our customers know that they can rely on us for the truth. We never hide fees or overpromise capabilities. Instead, we provide transparent, honest rates that give shippers the peace of mind they deserve. By establishing trust and transparency, we’ve built lasting partnerships. We’re proud of the loyalty and satisfaction we’ve earned over decades.
Another reason our clients stick with us is the breadth of services we offer. We handle every mode of transportation, from parcel to truckload and intermodal to expedited services. No matter the need, we can deliver. This variety is key to our customer satisfaction. It means that our clients don’t need to look anywhere else for comprehensive transportation solutions.
Service-Obsessed: A Healthy Culture That Drives Our Success
Our commitment to service runs deep within our company culture. TLI stands for Trust, Loyalty and Integrity. Every team member at TLI understands that service is not just a department; it’s more than a mindset it is a lifestyle. Whether it’s a
simple freight audit or a
complex international shipment, we approach each task with the same level of dedication. It’s this obsession with service that makes us different from other 3PL providers.
We also offer a wide range of managed logistics services, including claims management, freight audit services, and contract management. These services help shippers manage their entire supply chain more effectively. With TLI, you get more than just a logistics provider; you get a true partner who understands your needs and works with you every step of the way.
Our
employees are a dream team and they are one of the main reasons we deliver such exceptional service. They stay with us for the long haul because we foster an environment of trust, respect, and collaboration. TLI is not just another job for them; it’s a place where they can grow and make a difference. This loyalty ensures that our service remains consistently top-notch.
Comprehensive Solutions for Every Shipping Need
Building Lasting Relationships Through Integrity
At TLI, integrity is at the core of everything we do. We believe in doing the right thing, no matter how challenging the situation may be. Our clients appreciate this honesty and commitment to ethical practices. This value of integrity is also extended to our vendors. Carriers working with TLI are treated with respect and swift payment. It’s why so many of them choose to stay with us for the long term. They know we will always act in an honest manner.
We also know that trust is earned, not given. We work tirelessly to earn and maintain the trust of every customer we serve. Every shipment to us is meaningful. Whether it's through transparent billing or ensuring timely deliveries, we are committed to doing what's best for you. This honesty and integrity are what make us the go-to choice for companies looking for reliable 3PL services.
By developing these strong relationships built on trust and integrity, we create a foundation for mutual success. Our customers feel valued and supported every step of the way. This connection is what sets us apart and makes TLI the best choice for service-driven 3PL solutions.
Learn more about 3PL Solutions
TLI is committed to providing the best 3PL customer service in the industry. Whether you're looking for transportation management, freight solutions, or managed logistics services, we have the expertise to meet your needs. With our service-driven approach, honesty, and a full range of transportation solutions, TLI is the ideal partner for any shipper.
